FiregroundScribeFiregroundScribe Manager
The Manager runs on the FiregroundScribe PC, for Windows administrators. Open it from the Start menu or the hidden icons next to the clock (the ^). Closing its window keeps it there; right-click the icon for Open the web page or Exit. Its tooltip shows the status, and it pops up a notice if recording stops or the license lapses. Recording never depends on the Manager being open.
| Page | What it's for |
|---|---|
| Dashboard | Status of the service, database, speech engine, license, disk and sources. Start, stop, restart. |
| Agency | Department name, time zone, address and contact. |
| Users | Add people, change roles and permissions, reset passwords, disable accounts. |
| License | Status and what's included; activate a key or load a license file. |
| Support | Contact support with diagnostics attached, and allow remote support for a set time. |
| Updates | Installed and latest version, install now, and automatic-update settings. |
| Backups | Back up and restore on this PC, and cloud backup (add-on). |
| Logs | Live logs, and Save support bundle. |
| Remote access | Reach the web page from outside the station securely, without opening router ports. |
| API keys | Read-only keys for other software (RMS imports, Power BI). |
| Settings | Every setting: speech-to-text, incidents, benchmarks, alerts, retention, sharing. |
Updates
By default FiregroundScribe checks for updates every 6 hours and installs one when the radio has been quiet for 20 minutes, so an update never interrupts an incident. It stops for about a minute and starts again by itself; recordings and settings are kept. Change this in Manager → Updates: turn automatic installs off, or allow them only in a time window such as 02:00–05:00.
Backups
Manager → Backups → Back up now saves the database, recordings and settings to a zip file you can copy elsewhere; Restore from backup puts one back. Cloud backup (add-on) does this every night, encrypted, and can restore everything onto a new PC.
Where things are
| What | Where |
|---|---|
| Program | C:\Program Files\FiregroundScribe |
| Recordings, database, models | C:\ProgramData\FiregroundScribe |
| Logs | C:\ProgramData\FiregroundScribe\logs |